Jessica leads Deloitte's Financial Services Consulting practice in Canada. She has over 20 years' experience consulting to senior executives in banking and insurance on a range of strategic issues and initiatives. She is adept at integrating strategy with people, operations, and technology considerations to deliver practical solutions. Jessica regularly leads engagements on strategic and business planning; operating, governance and organizational model development; as well as business process management and improvement. She has worked with clients across Canada and internationally with Deloitte in London, UK. Jessica holds an MBA from Rotman, an MA in Psychology from the University of Toronto and a BA(Hon) in Psychology from Queens University.